I must admit I HATE having to travel when it comes to flying. 99% of that hatred comes from having to deal with crowds, close connections, sitting at gates, sitting on runways, losing baggage, weather delays, crying babies, etc., etc., etc...but, this new special on A&E has really opened my eyes to the kind of crap people who work at the airline have to put up with.
Now, maybe it's just Southwest Airlines, or maybe it's just the fact that they knew that they were being filmed, but, it seems that the staff really cares and goes out of their way to be accommodating.
***Possible Spoiler
Whether it be helping clean up a bathroom accident for a man with Alzheimer's, to getting clean clothes for a man who reeks, to having to deal with people who are going to sue over a lost bag that's worth tons of money, only to have it reappear as a duffle bag that you'd carry to the gym--I think I'd quit on the spot, but, somehow they carry on. My only complaint is that it isn't the normal hour long series that A&E normally runs, but two back to back half hour installments are OK.
Now, maybe it's just Southwest Airlines, or maybe it's just the fact that they knew that they were being filmed, but, it seems that the staff really cares and goes out of their way to be accommodating.
***Possible Spoiler
Whether it be helping clean up a bathroom accident for a man with Alzheimer's, to getting clean clothes for a man who reeks, to having to deal with people who are going to sue over a lost bag that's worth tons of money, only to have it reappear as a duffle bag that you'd carry to the gym--I think I'd quit on the spot, but, somehow they carry on. My only complaint is that it isn't the normal hour long series that A&E normally runs, but two back to back half hour installments are OK.