Basil was rude throughout the episode. When the guests had legitimate complaints he argues with them.
Meanwhile Sybil is being lazy and just chatting with one guest.
When the American guest and his English born wife arrive they are tired and hungry and are used to being able to order dinner much later than 9:00 pm. Basil tries to explain that the kitchen will be closing so so Mr. Hamilton offers 20£ for the kitchen to stay open longer. Had Basil paid Terry the Chef the 20£ in the first place there would have been ni problems. But Basil was greedy and didn't want to use the entire 20.
So Basil pocketed the 20£ and cooked the meal himself.
Basil had no clue that a screwdriver was a popular drink with Orange juice and Vodka.
The Hameltin's didn't like the taste of concentrated orange juice as they were use to freshly squeezed.
They then ordered a Waldorf salad which Basil had never heard of. Instead of admitting this he decided to pretend the kitchen didn't have the ingredients. Luckily Sybil knew what a Waldorf salad was and prepsred it.
Basil kept trying to protect his pathetic ego and proceeded to grab the salad 🥗 and pretend to yell at Terry. Sybil retrieved the salad for Mr Hamilton.
Finally Basil's deceit catches up with him and he is caught out by Mr. Hamilton who is understandably upset at the deception so he and his wife decide to leave the hotel.
While Mr and Mrs Hamilton are in the process of leaving Badil starts a laughable diatribe about how "only an American" would complain about his hotel only to discover that several English guests were also very dissatisfied with the horrible service they were getting at the hotel.
Afterwards Basil tells them that they all have to leave. Sybil demands to know what is going on and Badil says "That either the guests goes or he goes"! Sybil glares at Basil and he quickly figures out that HE should be the one to leave. He walks out the door a few feet in the pouring rain so he decides to go back inside and register as a guest.
Meanwhile Sybil is being lazy and just chatting with one guest.
When the American guest and his English born wife arrive they are tired and hungry and are used to being able to order dinner much later than 9:00 pm. Basil tries to explain that the kitchen will be closing so so Mr. Hamilton offers 20£ for the kitchen to stay open longer. Had Basil paid Terry the Chef the 20£ in the first place there would have been ni problems. But Basil was greedy and didn't want to use the entire 20.
So Basil pocketed the 20£ and cooked the meal himself.
Basil had no clue that a screwdriver was a popular drink with Orange juice and Vodka.
The Hameltin's didn't like the taste of concentrated orange juice as they were use to freshly squeezed.
They then ordered a Waldorf salad which Basil had never heard of. Instead of admitting this he decided to pretend the kitchen didn't have the ingredients. Luckily Sybil knew what a Waldorf salad was and prepsred it.
Basil kept trying to protect his pathetic ego and proceeded to grab the salad 🥗 and pretend to yell at Terry. Sybil retrieved the salad for Mr Hamilton.
Finally Basil's deceit catches up with him and he is caught out by Mr. Hamilton who is understandably upset at the deception so he and his wife decide to leave the hotel.
While Mr and Mrs Hamilton are in the process of leaving Badil starts a laughable diatribe about how "only an American" would complain about his hotel only to discover that several English guests were also very dissatisfied with the horrible service they were getting at the hotel.
Afterwards Basil tells them that they all have to leave. Sybil demands to know what is going on and Badil says "That either the guests goes or he goes"! Sybil glares at Basil and he quickly figures out that HE should be the one to leave. He walks out the door a few feet in the pouring rain so he decides to go back inside and register as a guest.