- Natalie Manning: But you have to tell me.
- Will Halstead: And violate the sacred oath?
- Natalie Manning: [laughing] It's not like you're guarding the Holy Grail. It's a holiday gift exchange.
- Will Halstead: That we call "Secret Santa", because we're supposed to keep it a secret.
- Natalie Manning: Okay, so who is it? Is it April?
- Will Halstead: I'm not gonna tell you.
- Natalie Manning: Fine. Don't tell me. But it's only a matter of time before you crack.
- Will Halstead: Not a chance.
- Natalie Manning: What did you do?
- Will Halstead: I made some calls. Since Zika's a public health emergency, the CDC has to investigate all inconclusive test results.
- Natalie Manning: I'm impressed.
- Will Halstead: Natalie, back there, were you gonna...?
- Natalie Manning: Let's just say it is a good thing you showed up when you did.
- Daniel Charles: So, uh... yeah, things got a little... out of hand today, and, um... you know, if the offer's still good, I was thinking that... maybe I could use a few days off.
- Sharon Goodwin: The offer's still good.
- Daniel Charles: Okay. Thank you.
- Sharon Goodwin: You're welcome.
- [he turns to leave]
- Sharon Goodwin: Don't stay away too long. We need you here.
- Daniel Charles: Tough day?
- Sharon Goodwin: We billed $16,000 to a family of a man who died in the waiting room. I managed to quash it, but... the system's broken, Daniel.
- Daniel Charles: Well... don't know anybody better with a glue gun than you.
- Noah Sexton: [to April] Will you stop it?
- April Sexton: Wha... what?
- Noah Sexton: I'm sick of you telling me how to do my job.
- April Sexton: I'm just trying to help.
- Noah Sexton: Well, you're not. I don't need a big sister here. I know what I'm doing. Back off.
- [first lines]
- Connor Rhodes: Don't worry. You'll see, it'll be like you never left.
- Robin Charles: Connor, last time people from work saw me, I was strapped to a gurney, screaming about rats.
- Connor Rhodes: Look, they understand. You were sick, and now you're not. Everything's gonna be fine. And if you need me, which you won't, I'm on trauma service today, so I will be in the E.D., okay?
- Ethan Choi: Massive M.I. We hit him with five rounds of epi. There was no bringing him back.
- Sharon Goodwin: Poor man. Name's Bill Cooper. He's been Santa-in-residence at Water Tower Place for the past 25 years.
- Stanley Stohl: Saint Nick dying in our waiting room? Not a good look for us.
- Sarah Reese: I heard about Jack Kellogg. I am so sorry. It's exactly what you said would happen.
- Daniel Charles: Uh, he was a very troubled man who brought things on himself.
- Sarah Reese: Yes, but if he had been remanded to a psychiatric facility, like you wanted, uh... I-I-I just feel so awful.
- Daniel Charles: Listen, Dr. Reese, if you're thinking that in some way this might've been your fault, it just wasn't. He was a very self-destructive guy, and there's just no guarantee the outcome would've been any different no matter where he ended up.
- Natalie Manning: How's Shannon's husband?
- Will Halstead: Bruce Kim? Turns out he wasn't in Buffalo. He was in Aruba with another woman. Tested inconclusive for Zika.
- Natalie Manning: What? Well, we have to tell Shannon.
- Will Halstead: We can't. Not without violating his confidentiality. He refuses to tell her.
- Natalie Manning: That's ridiculous. I mean, if he was HIV positive, we could break confidentiality. Doesn't Zika get the same exemption?
- Will Halstead: No. Unfortunately, Zika's so new, there's no legal precedent.
- Natalie Manning: But what if they have sex? What if he infects the fetus? I mean, you've seen babies with microcephaly.
- Will Halstead: Natalie, I have spent the last hour trying to find a way around HIPPA. I've got nothing. He'll come after the hospital, and my license, incidentally.
- Natalie Manning: So you're just giving up?
- Will Halstead: There's nothing we can do. We can't justify breaking the law over an inconclusive test result.
- [she sighs, and he sees the gears in her head turning]
- Will Halstead: I know what you're thinking. Don't do anything.
- Peter Kalmick: Sharon, I mean, what the hell? You blackmailed the board?
- Sharon Goodwin: All I did was explain that it'd be very bad publicity if it got out that we gave Santa's widow a bill for $16,000 one week before Christmas.
- Peter Kalmick: If it got out. The board took that as a threat.
- Sharon Goodwin: What are they gonna do?
- Peter Kalmick: Well, they got no choice but to forgive the charges.
- Sharon Goodwin: Good.
- Peter Kalmick: No, it's not good. They're not happy, and believe me, they would have no qualms about replacing you with someone who would gladly bill Santa, the Easter Bunny, and the Tooth Fairy. You need to watch your step.
- Sarah Reese: Dr. Charles? Are you okay?
- Daniel Charles: Yes. I'm okay.
- Sarah Reese: Uh, I mean, with everything that's happened... I'm worried about you.
- Daniel Charles: You know, that's funny, because... i've actually been worried about you.
- Sarah Reese: What? Why?
- Daniel Charles: You know, this morning, when they brought Mr. Kramer in, I thought you seemed... anxious about treating him.
- Sarah Reese: No. No, I told you, I had patients to see.
- Daniel Charles: Okay. I, um... I guess I just hope that... that that's really the case.
- Sarah Reese: [to Robin] Your scan was clean. No residual edema or permanent damage to your brain tissue.
- Robin Charles: Great. So I'm just losing my mind?