- [first lines]
- Norma Louise Bates: [about the break-in] Are you sure we should be cleaning this up? Maybe we should dust for prints or something.
- Sheriff Alex Romero: They wore gloves, Norma. There's no prints.
- Norma Louise Bates: They? Who's they?
- Sheriff Alex Romero: They, he, she, whoever it was.
- Norma Louise Bates: Well, did they have to break my favorite window? That's mean. That's personal. What the hell, Alex? I have been so good. I've totally kept to myself. All I've been thinking about is Norman and getting him better. I've been busy marrying you. I haven't had time to piss anyone off.
- Norma Louise Bates: Well, if you don't mind me asking, what happened to you?
- Chick Hogan: N-no, I don't mind. There was a dog in the road, and I swerved off the road to avoid killing it. Flipped the car three times. When I woke up, the dog was licking my face.
- Norma Louise Bates: That's awful.
- Chick Hogan: Yeah, well, I suppose we all have those moments in life where everything changes in a second.
- Norman Bates: [leaving a message for Norma] Hi, it's me. Um I, uh I just wanted to say that I hope you're doing okay getting through everything, and and I'm sorry.
- [inhales sharply]
- Norman Bates: I think you were right a-about... I've been confused about things and, uh... But I'm really working hard to get better now. I really think I can do it. I miss you very much, and I love you.