Handlung

When Max, who is recovering from a traumatic accident, takes a job as a nighttime security guard, he begins to see visions of a young mysterious woman in the store's mirror.

While driving on the road with his fiancée Kayla, Max Matheson has a serious car accident and they both die. However, Max is resuscitated and one year later he is an emotionally disturbed man with the guilty complex for the murder of his beloved fiancée and under psychological treatment with Dr. Beaumont. When his father Jack Matheson reopens the Mayflower Department Store in New Orleans, his security guard Henry Schow has an accident and Jack invites Max to be his replacement to help in his cure. Max accepts the job and his father introduces him to the store manager Keller Landreaux; the buyer Jenna McCarty; and the vice-president of operations Ryan Parker. Max has visions of a dead woman and he foresees the death of Jenna and Ryan in the mirror. Sooner Max finds that he has the ability to see Eleanor Reigns, an employee that is missing, and he contacts her sister Elizabeth Reigns to know details of her disappearance. He finds that Jenna, Ryan and Keller were responsible for a tragedy and now the spirit of Eleanor is seeking revenge.—Claudio Carvalho, Rio de Janeiro, Brazil

Max Matheson is emotionally disturbed ever since was in a car crash that killed his fiancee Kayla, even though it was caused by a drunk driver. He has been under going psychological treatment with Dr. Beaumont, and making some progress in dealing with the guilt he feels over the accident. To help Max to move forward, his father Jack reopens the Mayflower Department Store in New Orleans, and invites his son to replace the security guard who recently quit under mysterious circumstances while "cutting himself up" on duty. Max accepts the job and his father introduces him to Keller Landreaux, the store manager, Jenna McCarty, the buyer, and Ryan Parker, the vice-president of operations. While in the break room before his first shift, Max sees a vision of a dead woman in the mirror, and then sees Jenna's reflection, ripping off her head.

Meanwhile, Jenna is killed by her reflection as she slips on her robe and falls through her glass shower doors, before a shard of glass decapitates her. Max finds out that he foresees the deaths at the mirrors, and seeing the reflection of a woman. The next night, Max tries to find the ghost, but instead sees Ryan's reflection being gutted. He tries to contact Ryan, but he doesn't respond. At same time, Ryan is killed the same way as his reflection.

Traumatized, Max calls his father and tells him he wants to quit. Max then sees his father's face covered in cuts in a puddle and races to his house. Jack's reflection almost kills him, but Max saves him and decides to stay at the Mayflower. Max hints to whoever is manipulating the mirrors that he will do anything she wants him to do if she spares his father. Max later returns to the Mayflower, but he is confronted by Detectives Huston and Piccirilli, who recount what happened to Ryan and Jenna. Max denies any involvement, and they let him get back to work, though they remain suspicious.

Max goes to the main mirror, to find out who the woman is. Suddenly, Max's reflection uses his flashlight to show him the way, as Max starts following the light in each of the mirrors. He finds a box and opens it, and finds an ID of a woman named Eleanor Reigns, a former employee of the Mayflower who is missing. The light shines outside as Max goes outside and finds a missing person flyer of Eleanor. Max reads it as he contacts Eleanor's sister Elizabeth to know details of her disappearance. They discovered that someone had deleted all the files in the computer.

Together, they discover that someone had deleted the surveillance files on the night of Eleanor's disappearance on the store's computer.

Max and Elizabeth visit Henry Schow, the store's former security guard and the last person who accessed the files. His reflection had scarred Henry's mouth and his vocal cords, making his voice sound raspy. Through Henry, they learn that Eleanor is dead. Two months prior, during the Mayflower's groundbreaking party, Jenna, Ryan and Keller planned to slander Eleanor. Jenna spiked Eleanor's drink with drugs while Ryan was talking to her. Keller raped Eleanor while she was unconscious and finally killed her when she tried to run away. Henry found Keller burying Eleanor's body in Mayflower's basement crawlspace. Keller threatened him to delete the surveillance files to cover up his crime.

After her death, Eleanor, whose spirit is trapped in the mirror world, began seeking revenge on those responsible for her rape and murder. She manipulated Henry's reflection to eat broken shards of glass before killing Jenna and Ryan. When Eleanor realized that Max could see her, she forced him to help her make contact with her sister by threatening Jack's life. Max understands that his near-death experience from the car crash has given him the ability to see the spirits.

Max and Elizabeth go to the Mayflower and search for Eleanor's body in the basement. Keller chases them after he learns that they know what happened. He nearly strangles Elizabeth, but Max saves her, thus recreating the near-death encounter and allowing Elizabeth to see Eleanor. After seeing Eleanor again, Max wrestles Keller, pushing him into the main mirror. Eleanor, acknowledging Max for his help, pulls Keller inside the mirror and kills him, leaving Max and Elizabeth shocked.

At the police station, Henry confesses to the detectives his involvement in the cover-up of Eleanor's murder. It's implied that the police declare Keller a fugitive and blame him for both Jenna and Ryan's deaths. The interrogation room's one-way mirror starts to crack when Henry is alone, and he calmly sees Eleanor in its reflection, thus giving up on survival. Eleanor kills Henry as the screen cuts to black.