- Dr. Cristina Yang: [pushes him] I am not like anyone else. 'Take care now' ? What is that? What are you, like, you're happy now? What... what are you?
- Dr. Owen Hunt: [pulls out a piece of paper and hands it to Cristina]
- Dr. Cristina Yang: 'Hey there now' 'Take care now' 'Nice work Yang' What is this?
- Dr. Owen Hunt: It's, my shrink, my shrink gave me these sentences. We, ah, we came up with them together. They're all 3 word sentence so I could have something to say to you instead of the 3 words that are... that are killing me. The 3 words that you know I feel but I can't say them, because it would be cruel to say them, because I am no good for you. I don't wanna torture you. I don't wanna look at you longingly when I know I can't be with you. So, yeah, I'm smiling and I'm saying 'Take care now'. I'm letting you off the hook. I'm trying, I'm trying so hard to let you off the hook. I'm trying to make it right. What I did to you. Can't you see that? I'm just trying to make it right.
- Dr. Cristina Yang: [gives the paper back] Take care now.
- Dr. Izzie Stevens: Mom. It's not just a mole. I have stage 4 melanoma. It's in my organs. It's not just a mole.
- Robbie Stevens: You don't have skin on your organs, hun. That doesn't make a whole lot of sense. Don't just sigh at me, Isobel. Just, you know. Just explain.
- Dr. Izzie Stevens: Okay, um, you remember when Grammy had that tumor on her thyroid?
- Robbie Stevens: Grammy died. She died, she... really soon after that she died. Wh... why are you t... telling me this? You have a mole. I don't understand. You, you just... you have a mole. Wh... what. Wh...
- Dr. Izzie Stevens: Okay. I'm sorry. That was a really bad comparison. What I have is nothing like what Grammy had. Okay, I'm sorry. I'm sorry.
- Dr. Richard Webber: [to Meredith] I know you don't like me, and you have every right not to like me. I have abused my power, but now I'm here on your turf. What I need to say... What I need to say is I saw what your mother was doing. I saw how neglected you were, I saw her drive your father off and I spent a lot of time beating myself up about that. But what does that do for you? Nothing. Nothing! I wasn't your advocate. I didn't fight for you. I never stood up for you. I left myself off the hook. I told myself I was young, and didn't know any better. But I did know better. I wasn't much younger than you are now. I should have fought for you, Meredith. Like you fought for that child today. I told myself that I wasn't your father, that it wasn't my responsibility, that I was right not to butt in. I let myself off the hook.
- [Richard sits down next to Meredith; Meredith is silently crying]
- Dr. Richard Webber: You were helpless. You were a baby. A beautiful, smart, funny little girl, and no one stood up for you. I'm so sorry. I'm so sorry.
- [Meredith leans on his shoulder]
- Dr. Richard Webber: I'm so sorry. I'm so sorry.
- Dr. Meredith Grey: [opening voiceover] Remember when we were little, and we would accidentally bite a kid on the playground? Our teachers would go "Say you're sorry." And we would say it, but we wouldn't mean it because the stupid kid we bit totally deserved it. But as we get older, making amends isn't so simple. After the playground days are over, you can't just say it. You have to mean it. Of course, when you become a doctor, sorry is not a happy word. It either means "you're dying and I can't help" or it means "this is really gonna hurt."
- Dr. Meredith Grey: [closing voiceover] As doctors, we can't undo our mistakes and we rarely forgive ourselves for them, but it's a hazard of the trade. But as human beings, we can always try to do better. To be better. To right a wrong. Even when it feels irreversible. Of course, "I'm sorry" doesn't always cut it. Maybe because we use it so many different ways. As a weapon. As an excuse. But, when we are really sorry, when we use it right. When we mean it. When our actions say what words never can. When we get it right, "I'm sorry" is perfect. When we get it right, "I'm sorry" is redemption.
- Robbie Stevens: [to Alex] Excuse me, Doctor. Oh, excuse me, young and yummy doctor.
- Dr. Alex Karev: Can I help you?
- Robbie Stevens: I don't know, can you?
- [laughs]
- Dr. Alex Karev: [laughs] Are you looking for someone, ma'am?
- Robbie Stevens: Oh, gosh, I'm gonna pretend that you didn't just call me ma'am because I have this image of you and me in my head playing doctor, and that just kind of ruined it.
- Dr. Meredith Grey: Hey, Maddy, I'm Dr. Grey. Mind if I take a look at that cut on your face?
- Kate Carlson: You know, she's so sorry. So sorry.
- Maddy: Is my daddy gonna die?
- Dr. Meredith Grey: I don't know. I hope not.
- Maddy: How come?
- Dr. Meredith Grey: How come what?
- Maddy: How come he don't die? I shot him lots'a times. How come he don't die?
- Kate Carlson: Wait. Maddy needs to tell her daddy she's sorry before he goes. Maddy, you need to tell your daddy you're sorry. Maddy, people die in surgery. You don't want your daddy to die without telling him how sorry you are. Come on, let's go tell him we love him.
- Dr. Meredith Grey: You know, no. No!
- Kate Carlson: What?
- Dr. Meredith Grey: Maddy, stay right here, okay?
- Dr. Richard Webber: Dr. Grey...
- Dr. Meredith Grey: No. She will not go apologize to him. You should be apologizing to her. I understand you're a victim here, but there is no room for you to be a victim when your 6-year-old is on the line. She's stronger than you. Your 6-year-old is stronger than you. At least she did something. She stood up for the two of you, which is more than you did for her. No, she won't apologize to him.
- Dr. Richard Webber: [to Meredith] I can see that you're angry with me and may be angry with your mother.
- Dr. Meredith Grey: Don't do that! I'm not your friend and I am not your family. You don't get to call me into your office on personal business and you don't get to speak to me this way right now. It's an abuse of power. I'm a resident. I work for you. You have to speak to me like I'm a resident and for the record, Chief, somebody had to stand up for that little girl, and I make no apologies for that.
- Dr. Richard Webber: You wanna just be a resident? Fine. Alright then. That woman is a victim of domestic violence. This hospital is supposed to be a safe place for her to come and tell her story. And as her doctors, it is our job to help her. You did not do your job. Instead, you further battered a battered woman.
- Dr. Meredith Grey: What about the little girl?
- Dr. Richard Webber: Dr. Grey! You will stay away from that child. You will stay away from that family. You will not come within 100 feet of them. And if you do, you will be suspended from this hospital pending reevaluation of your emotional and mental fitness for residency.
- Dr. Derek Shepherd: [to Richard about Meredith] You just have to give her some room. You two have history.
- Dr. Richard Webber: I apologized.
- Dr. Derek Shepherd: I know, and it's loaded.
- Dr. Richard Webber: Look, she keeps yelling at me that I'm not her father. Well, I am not. I fell in love with her mother. That's all I did.
- Dr. Derek Shepherd: Her mother never got over you and she's not gonna...
- Dr. Richard Webber: Oh, that's not my fault. Look, I was young. Lots of people have affairs. They have affairs and they don't... look, what Ellis did after I left, that's on Ellis, and I'm trying to run a hospital here.
- Dr. Derek Shepherd: She's doing the best she can, Richard.
- Dr. Richard Webber: Well, her best isn't good enough. If any other resident... If any other resident pulled the crap she did today. She is still here because of my history with you. That's it. That's the only reason.
- Dr. Richard Webber: You keep saying you're not her father, but you... okay... you know what? Since we're talking. You're the most professional guy I know, most level headed, except when it comes to Meredith Grey. You gave me hell. You know, you weren't gonna give me Chief because I was dating Meredith Grey. You told her about the ring, you sent her out to the woods to bring me back. That's not running a hospital. You paged her to your office to try and address us. You paged her again today for Thatcher. You have history with her. You keep saying you're not her father, but the way you act, you consider her family. For what it's worth.