- In London for his daughter's wedding, a rumpled man finds his romantic spirits lifted by a new woman in his life.
- Harvey Shine (Dustin Hoffman) is in London for the weekend for his daughter Susan's (Liane Balaban's) wedding. His work in New York City preoccupies him: he writes music for ads, and he knows his boss Marvin (Richard Schiff) is pushing him aside for younger talent. With family, he's also on the sidelines - long divorced, his wife Jean (Kathy Baker) remarried, her husband Brian (James Brolin) is closer to his daughter than him. His path crosses that of Kate Walker (Dame Emma Thompson), unmarried, her life becoming that of a spinster, set up by friends on blind dates leading nowhere. After Harvey's no good terrible day, he talks to Kate at a Heathrow bar. She's not interested. Where can this conversation lead? Back at his daughter's reception, Brian rises to give a toast.—<jhailey@hotmail.com>
- Harvey Shine's (Dustin Hoffman's) life is in a shambles, but he doesn't realize exactly how bad it is until the weekend of his daughter Susan's (Liane Balaban's) wedding. His dream job would have been to be a jazz pianist, but realizing he was not talented enough, settled into working as a New York City-based commercial jingle writer. As Harvey is about to head off to London for the wedding, Marvin (Richard Schiff), his boss, roundaboutly implies that he has one last chance to modernize his work for the digital age or else be out of a job. And once in London, Harvey, although long ago feeling like his ex-wife Jean (Kathy Baker) and her second husband Brian (James Brolin) took over the parenting of Susan, understands that he truly is an inconsequential part of Susan's life now, in large part, his own fault. Similarly, single Kate Walker (Dame Emma Thompson) leads an unhappy life. She works as a survey interviewer for the British Airport Authority at Heathrow Airport. She is unable to transfer her professional Public Relations skills to her social life, where she only knows how to push men away rather than engage them. Kate's mother, Maggie (Dame Eileen Atkins), has far too much time on her hands, telephoning Kate several times a day, in her concern both in believing her new Polish neighbor is some crazed criminal, and in Kate's single status, not understanding, in the words of Kate's colleague and friend, Oonagh (Bronagh Gallagher), that the telephone calls are more effective as a contraceptive for Kate. As Harvey reaches what is probably the lowest point in his time in London, he encounters Kate for the second time. On his initiative, they both decide to take a chance on the other in making a connection. They will have a lot of emotional baggage to get through in the other to make that connection truly meaningful beyond Harvey's short scheduled stay in London.—Huggo
- Struggling New York jingle writer Harvey (Hoffman) and lonely British bureaucrat Kate (Thompson) meet by chance in London at a wedding and transforms one another's lives. Kate, for reasons which become clear, refuses to commit to a relationship; she lives in London, he's based in New York, so how can they turn this into anything more than a fun interlude?
- Harvey Shine (Dustin Hoffman) works as a jingle writer for television commercials in Manhattan, a job not in keeping with his one-time aspiration to be a jazz composer and pianist. We see him at work and he is very good at what he does. However, his boss does not seem impressed with his latest output. As Harvey departs for London to attend his daughter Susan's wedding, his boss actually suggests that he spend more time there than he had originally planned. Harvey declines, making the point that he needs to be back for an upcoming pitch to an old client. His boss insists that it is being done by other musicians, and that Harvey's latest work was his last chance to keep his job.
On the plane, Harvey tries to chat up a fellow passenger, but she is having none of it. He is left sitting there with egg on his face and we come to regard him as even more of a loser.
Meanwhile, we witness the mildly strained relationship between Kate Walker (Emma Thompson), a single Londoner, and her mother, whose husband left years earlier. Kate tries to reassure her mother that despite being single, she may yet find a man. Further, Kate tells her mom to quit worrying about the new Polish neighbor who has moved in next door and seems to be stacking a lot of firewood.
Upon arrival at Heathrow Airport in London, Harvey encounters Kate at her job collecting statistics from passengers as they pass through the terminals. She attempts to question him about his reasons for visiting the UK. Tired and anxious to get to his hotel, Harvey brusquely dismisses her when she approaches him to ask questions.
Harvey heads for the hotel to check in and discovers that he is the first one to arrive. Upon calling his daughter to double check where everyone else is when they were all supposed to be staying together, he learns that his ex-wife Jean actually rented a house to accommodate family and friends from the States and he is the only one at the hotel.
After a brief nap, he showers and hurriedly dresses. On the way to the rehearsal dinner in the taxi cab, he realizes the anti-shoplifting device is still attached to the sleeve of his jacket. And to make matter worse, he has worn a white suit (thinking this was requested) while all the other men wore black. During the meal, it becomes increasingly clear Harvey is considered a mere guest and the role of father of the bride has been delegated to Jean's husband Brian. To add insult to injury, Brian stands to give the toast, and recollects the vacation they all spent in Rome, and his stepson-in-law-to-be embraces him and calls him Dad. Just before leaving back to his hotel, when Harvey tells Susan (with whom he has shared a strained relationship since his divorce) that he will be attending the ceremony but not the subsequent reception because he needs to return to the States for an important meeting, she informs him she has asked Brian to give her away.
Meanwhile, Kate is set up on a blind date by a well meaning co-worker that does not go well. When she returns to the table after taking yet another call from her mother, she discovers her younger date has invited some of his younger friends to join them. Feeling unwanted and excluded from the conversation, she eventually excuses herself and goes home. As it turns out, Kate's increasingly neurotic mother seems convinced that her Polish neighbor is some kind of murderer because she sees him toting strange looking, lumpy packages into a shed in the back yard.
The following morning Harvey attends Susan's wedding, but heavy traffic delays his arrival back to Heathrow, and he misses his plane. When he calls his boss Marvin in NYC to inform him he will be returning a day later than planned and that he will try to get there as soon as possible, he is told that he is fired.
In his glum mood, Harvey makes his way to the airport bar and starts slugging down scotch, determined to drown his sorrows. Kate is sitting in the lounge reading a novel and drinking wine when she notices Harvey. She makes a barb to him about the drinking being a big help to whatever is bothering him and he fires back about her reading a trashy novel and drinking chardonnay not being so much better.
They gradually warm to each other over the course of their salads. After an awkward goodbye at the exit, where Harvey wistfully watches Kate walk away, he decides to follow her to the Heathrow Express and upon arrival at Paddington station, asks if he can walk her to her writing class on the South Bank. She accepts his offer and is pleased when he offers to meet her after class.
As they stroll along the River Thames, Harvey mentions he is missing Susan's wedding reception, and Kate urges him to go. He finally relents, but only if she will accompany him. When Kate insists she is not properly dressed for such an occasion, Harvey buys her a dress and the two head to the Grosvenor House Hotel, where they are welcomed warmly by Susan and her new husband Scott. When the father of the bride is called upon to make a toast, Brian rises and begins to speak until Harvey taps his glass and reminds him who the real father of the bride is. He then delivers an eloquent speech that redeems him with his daughter and endears him to Kate.
Following the reception, Harvey and Kate walk and talk until dawn. They exchange a single, gentle kiss and agree to meet again at noon at the same place, a cafe near a water park. They are both excited about the upcoming rendezvous, but after running up the hotel stairs too quickly, Harvey suffers an attack of arrhythmia! Paramedics rush him to the hospital, where he protests to doctors that he is fine and must leave to meet someone. The doctors insist that he must stay for further tests.
Kate buys some flowers and does her makeup in anticipation of seeing Harvey again. She waits at the cafe where they agreed to meet, yet he is still in the hospital, unbeknownst to Kate. After a long time waiting, she leaves alone, crushed and rueful.
Harvey immediately attempts to contact Kate after he is released from the hospital, but is surprised to receive a call from his ex-boss Marvin, who explains how his superiors like Harvey's latest work so much that he wants him to return to his job right away. Harvey pauses and then tells Marvin that he no longer wants the job.
Kate visits her mother again and discovers that the Polish neighbor has left a rather large smoked ham. Turns out that he is not a killer after all, just a meat smoker. Kate then returns to her job taking surveys at the airport, and when Harry calls her there, she refuses to take his call.
Harvey rushes to the airport to redeem himself with Kate but she has left for the day. Her workmates are suspicious of him at first but know that she likes him, and let him know that she is at her writing class. He tracks her down after class and reveals why he missed their rendezvous. Overly cautious about romance because of so many past disappointments, Kate initially resists his suggestion that they see what the future might bring them, but finally agrees to give things a chance. When she asks Harvey how it will work, he replies that he does not know, "But it will, I promise you that."
As they walk away, Kate takes off her shoes to make her closer in height to the shorter Harry. He says, "I think you're my kind of girl." When he recalls that she never did ask him the questions from her airport survey, she asks for his name and residence, to which he replies, "I'm in transition."
Over the end credits, we see that Kate's mom has gone to visit her Polish neighbor to thank him for the ham. The neighbor invites her to come into his house, and after some feigned hesitation, she agrees to enter.
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