Dunder Mifflin sells paper with an inappropriate watermark and Michael tries to save the situation.
Michael was of course wonderful again. Him making this press conference nobody needed that went wrong was great. Ans his apology video keeps one laughing through it all especially when he makes an ultimatum at the end.
Kelly's customer service training was very much of her character. And Angela trying her best to apologize was a wonderful addition.
We also saw Creed do more work than ever when he gets somebody else fired for not doing his job only for this year.
Michael was of course wonderful again. Him making this press conference nobody needed that went wrong was great. Ans his apology video keeps one laughing through it all especially when he makes an ultimatum at the end.
Kelly's customer service training was very much of her character. And Angela trying her best to apologize was a wonderful addition.
We also saw Creed do more work than ever when he gets somebody else fired for not doing his job only for this year.