Graham Linehan was inspired to create the series after a PC tech with questionable interpersonal skills paid a house call.
Richard Ayoade reprised his role as Moss in in the U.S. remake The IT Crowd (2006). Following the pilot, NBC ordered a full season, which was soon scrapped after the channel's new management took over. Ayoade later regretted his involvment in the remake, saying "I was the only one dumb enough to do it. It was deeply weird."
Noel Fielding appeared in only one episode of the third season because of schedule conflicts with The Mighty Boosh (2003). Richmond's long absence was explained as having scurvy.
Graham Linehan's inspiration for Richmond was the sight of two Goths intently marking up their scorecards on a crazy golf course.
The show has garnered an extensive cult following among IT professionals. They've found many aspects of the show true to life. The IT "office" is located in a dingy section of the basement, usually filled with a random assortment of equipment scattered about in varying states of repair. The staff are frustrated trying to explain simple computer concepts. They play IT-related practical jokes on each other and users alike. They frequently have to deal with management that has little idea what the department really does or how much work they perform.