- During a CNN broadcast of George W. Bush's speech on the anniversary of the Hurricane Katrina disaster, her microphone was left on while she was in the restroom. By mistake, parts of her conversation with a colleague were broadcast for over a minute, during which she offered advice on men, called her sister-in-law a "control freak", and talked about her husband. The network later apologized for its mistake (29 August 2006).
- Named "Reporter of the Year" by the AP in 1997. She has also won four Emmy Awards and two Edward R. Murrow Awards for investigative reporting.
- Longtime friend of Art Buchwald, since her interview with him for her USC school newspaper on February, 1989.
- Grew up in San Diego, California and graduated from Helix High School. Received a bachelor's degree in journalism from the University of Southern California, where she was a member of Delta Gamma national women's fraternity.
- Sister of Chip Phillips.
- Father is a college Spanish professor and mother is a teacher for the deaf.
- In her spare time, she participates in Big Brothers, Big Sisters of America and has been doing so since 1992.
- On September 22, 2006, she was the last journalist to fly an F-14 Tomcat before its official retirement from service in the U.S. Navy.
- Joined CNN in 1999.
- Fan of John Madden.
- Is in a relationship with John Roberts since 2009 and they became engaged since 2010. They have twins together.
- Gave birth to twins (her 1st & 2nd children) at age 42, a son named Kellan Clay Roberts & a daughter named Sage Ann Roberts on March 15, 2011. Children's father is her fiancé, John Roberts.
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