- Worked as a hairdresser for 6 years before deciding to train as an actress.
- Sister-in-in-law of actress Patsy Palmer, who plays her screen-daughter Bianca in EastEnders (1985).
- Is only 10 years older than sister-in-law Patsy Palmer, who plays her daughter on EastEnders (1985).
- Ranked #38 in the 100 Greatest EastEnders (1985) Characters of All Time for her performance as Carol Jackson (2010).
- Gave birth to her 1st child at age 32, a daughter Molly Clare Chard in September 1992. Child's father is her now ex-husband, Philip Chard.
- Returned to work 2 months after giving birth to her daughter Grace to begin filming Clocking Off (2000).
- Is one of 5 EastEnders (1985) actresses to have won a Best Dramatic Performance Award at the British Soap Awards; the others are Lacey Turner, Jo Joyner, Kellie Bright and Gillian Wright.
- Ranked #25 in The 100 Greatest EastEnders (1985) Characters of All Time for her performance as Carol Jackson (2015).
- Played her first grandmother role on-screen at age 39 on EastEnders (1985).
- Daughter of George (b. 1931) and Mavis (née Pomfrett) Coulson (1935-2015).
- Gave birth to her 2nd child at age 40, a daughter Grace Elizabeth Harris in August 2000. Child's father is her fiancé [now 2nd husband], Harry Harris.
- As of 2018 she is the 10th-longest serving actress on the history of EastEnders (1985) (tied with Tameka Empson and behind only June Brown, Pam St. Clement, a tied Wendy Richard and Letitia Dean, a tied Gillian Taylforth, Natalie Cassidy and Barbara Windsor, Laila Morse, Gillian Wright, a tied Gretchen Franklin, Patsy Palmer, Diane Parish, Lorna Fitzgerald and Linda Henry), a tied Charlie Brooks, Jessie Wallace and Laurie Brett, and a tied Susan Tully, Lacey Turner, Rita Simons and Shona McGarty, having played the character Carol Jackson intermittently for 9 years (initially from 1993 until 1997, briefly in 1999, and then from 2010 until 2015).
- Sister of Clare (née Coulson) Perring (b. June 1958), and Andrew Coulson (b. September 1962).
- Paternal granddaughter of Percy (1894-1942) and Elizabeth (née Levey) Coulson (1896-1996).
- Maternal granddaughter of Alfred (1906-1971) and Violet (née Harding) Pomfrett (1906-1996).
- Paternal great granddaughter of Robert (1874-1954) and Martha Coulson (1874-1947).
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