The Tipton staff and London must attend a team building seminar after each of them get into disagreements, it doesn't go as planned when everyone has trouble trusting each other and they continue on bickering during team excercises. Meanwhile, Zack and Cody secretly lets a bug convention commence after Zack drives away some bagpipers from the hotel. The bugs soon escape from the room, the twins enlist Skippy to help them capture the insects. When the twins and Skippy try to find the hissing cockroaches within the hotel, Team Tipton notices the cockroaches and they help the twins put the cockroaches in a crate. Zack confesses that he lured some entomologists away from the St. Mark Hotel in order to make up for driving the bagpipers away. Mr. Moseby is impressed for what Zack has done. Team Tipton decides to teach Sandy what team building really is about.
—dawsonpersi