At the beginning, the woman complaining about the WiFi, is actually watching a Season 4 episode of Criminal Minds
This was not aired on its planned date in The Netherlands due the similarities with the MH-17 plane crash, where 298 passengers lost their lives, among whom 193 Dutch people. It eventually aired February 25th, 2015, but precaution was taken by showing a warning beforehand.
When aired on the Dutch television, it started with a warning: "Deze aflevering van Criminal Minds bevat beelden die gelijkenis vertonen met de MH17-ramp. De beelden kunnen als schokkend worden ervaren." (This epsisode of Criminal Minds contains images that resemble the MH17 disaster. These images can be considered shocking)
The clip of the aircraft taking off shows a 747 of Malaysian Airlines.
When Commander Reardon asks if it was possible the plane was flown by remote control, Reid replied they had seen that done before, with a helicopter. He was referring to John Curtis, (The Replicator S8, Ep 24) who brought the helicopter he, Hotch and Alex were in (and the pilot).