The psychological term for what Norman is experiencing is Dissociative Amnesia: the loss of memory of a specific event, usually a traumatic one, such as the abuse his mother was suffering under his father.
This episode was watched by 2.93 million viewers.
Diana Bang (Jiao) & Ian Tracey (Remo Wallace) also worked on Continuum (2012) as Docent & Jason respectively.
Ian Tracey who plays Remo is the third actor to appear who has also starred in Canadian sci-fi series Continuum (2012).