- Phone Droid Voice: [Lister is one the phone] I'm so, so sorry, sir!
- Lister: Sorry? Sorry? I've been this phone for hours listening to that stupid, smegging music!
- Phone Droid Voice: I'm so sorry, sir, would you like to make a formal complaint about being kept on hold all the time?
- Lister: Damn, right I would!
- Phone Droid Voice: Please hold!
- Lister: [Furious] I'm at breaking point, Kryten! I'm about to crack!
- Kryten: Sir, let me take over, as a droid myself I understand how these things work, I'll have you through to the right department in no time.
- [a while later]
- Kryten: Now you listen to me you jumped up piece of metal trash! If you put my through to another asking me who I am or what I want, I will shove this phone so far up your...
- Lister: [Lister takes the phone] Thanks, Kryten! Thanks for showing me how to stay calm!