Urzad (office) is a nice documentary film directed by Krzysztof Kieslowski.Although it is a film about Polish bureaucratic system,it has universal resonance as bureaucratic setups are same all over the world.We all know them as absolutely corrupt,inhuman and sadistic. Kieslowski shows us that a bureaucratic setup is hard,harsh and unjust for common people.Some of the most common,daily cases which we see include an old woman who would like to receive money as her mother is dead,an old man trying to get a work certificate.As we watch this film,we get a feeling that Kieslowski is hinting at the possibility of old people asking to be treated in a gentle manner.Kieslowski is suggesting that it is a fact that lives of these hapless old people would be nice if there were less bureaucratic chores around them.One of the most shocking scenes of this 6 minute long documentary shows a heap of dirty government files and documents which have accumulated over a period of time.This is a veritable proof of the fact that many unfulfilled dreams must have also died in these files due to callous apathy of Polish bureaucracy.