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- DirectorMichael Patrick JannStarsAmerica FerreraBen FeldmanLauren AshA reporter is supposed to be writing a piece on the store, but focuses more on Jonah; Garrett tries to avoid being photographed; Cheyenne asks her boyfriend to write a corporate jingle.
- DirectorRuben FleischerStarsAmerica FerreraBen FeldmanLauren AshAmy fights racial stereotypes, while Jonah learns why you should never lend a helping hand.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshEveryone becomes obsessed with a mannequin that looks exactly like Jonah; Cheyenne considers putting her baby up for adoption; Glenn and Dina get into an argument about parenting.
- DirectorMichael McDonaldStarsAmerica FerreraBen FeldmanLauren AshA workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss; Jonah tries to help Dina win over the co-workers she betrayed in the strike.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshJonah is assigned to the gun counter, but refuses to sell to anyone he deems suspicious; Glenn tries to buy the store's entire stock of morning-after pills.
- DirectorKen WhittinghamStarsAmerica FerreraBen FeldmanLauren AshAfter the company's spokesman is arrested for murder, Glenn begins to wonder if he truly knows his co-workers; Amy and Jonah challenge each other to a series of dares; Cheyenne annoys Garrett and Sandra with her baby talk.
- DirectorBetsy ThomasStarsAmerica FerreraBen FeldmanLauren AshCheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina whe she refuses to adjust his time card.
- DirectorAlisa StatmanStarsAmerica FerreraBen FeldmanLauren AshAfter an apparent theft, Dina launches a store-wide investigation, interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett tries to defend himself in Dina's theft probe.
- DirectorTristram ShapeeroStarsAmerica FerreraBen FeldmanLauren AshCloud 9 becomes an official polling place; Dina and Glenn are stuck in a cover-up; Mateo hides his undocumented status.
- DirectorGeeta Vasant PatelStarsAmerica FerreraBen FeldmanLauren AshAdam is hired as extra help for the holidays, much to Amy's dismay; Jonah organizes a betting pool on which seasonal temp will be the first to quit; while Glenn looks to hire the perfect store Santa.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshThe staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne discover a lucrative Black Friday side business.
- DirectorJay ChandrasekharStarsAmerica FerreraBen FeldmanLauren AshAfter the annual lucky dip in the lost and found bin, Amy winds up with a huge wad of cash.
- DirectorBill PurpleStarsAmerica FerreraBen FeldmanLauren AshCloud 9 goes through a store-wide re-branding.
- DirectorTodd BiermannStarsAmerica FerreraBen FeldmanLauren AshGlenn accidentally lets slip the real reason for Amy's tardiness; Dina arranges a ladies' lunch; Jonah and Garrett invent a game to help pass the time.
- DirectorTristram ShapeeroStarsAmerica FerreraBen FeldmanLauren AshAmy and Glenn's attempt at workplace matchmaking doesn't go according to plan, while Jonah goes undercover to thwart a suspected shoplifter.
- DirectorMichael SpillerStarsAmerica FerreraBen FeldmanLauren AshTempers fray as the store's heating system malfunctions.
- DirectorAlex ReidStarsAmerica FerreraBen FeldmanLauren AshAmy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on Cloud 9's Wellness Fair; Dina tries to prove Amy faked being sick.
- DirectorLinda MendozaStarsAmerica FerreraBen FeldmanLauren AshGlenn is determined to win the Cloud 9 Integrity Award.
- DirectorAmerica FerreraStarsAmerica FerreraBen FeldmanLauren AshDue to his undocumented status, Mateo's plan to transfer stores is in jeopardy; Glenn tries to sweet talk an internet troll; Garret and Dina have difficulty labeling the nature of their relationship.
- DirectorRuben FleischerStarsAmerica FerreraBen FeldmanLauren AshGlenn invites his kids to the store; Jonah falls for Glenn's 25-year-old daughter.
- DirectorGeeta Vasant PatelStarsAmerica FerreraBen FeldmanLauren AshAfter finding a set of photos, Amy and Garrett struggle to put a name to a familiar face; Bo joins the Cloud 9 workforce; Jonah attempts to bond with Glenn.
- DirectorMichael WeaverStarsAmerica FerreraBen FeldmanLauren AshThings don't go as planned on Cheyenne and Bo's wedding day. Amy and Jonah dodge relationship rumors. Glenn learns of upcoming layoffs. Dina talks her way into the wedding party.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshGlenn is riddled with indecision over which staff members he has to lay off, whilst the store lies in the path of an approaching tornado.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshThe employees of Cloud 9 rush to restock the store in time for its grand re-opening.
- DirectorRyan CaseStarsAmerica FerreraBen FeldmanLauren AshThe Cloud 9 employees hold a memorial service for their co-worker Brett; Amy worries about Dina's anxiety; Jonah looks into Garrett's past; Mateo and Cheyenne convince Glenn that they were close with Brett to avoid work.
- DirectorTodd BiermannStarsAmerica FerreraBen FeldmanLauren AshEmma joins the Cloud 9 workforce, causing Amy to stress about her role as a parent; Garrett and Dina disagree over which one of them dumped the other; Kelly struggles with her first day on the job.
- DirectorTristram ShapeeroStarsAmerica FerreraBen FeldmanLauren AshTensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing the store security guard.
- DirectorGeeta Vasant PatelStarsAmerica FerreraBen FeldmanLauren AshA dead body is discovered in the store on Halloween, throwing Glenn and Dina into a panic, and confusing the shoppers. Meanwhile, Amy and Garrett get into big trouble using a dating app on Jonah's phone.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshAmy and Jonah start a health fund for the Cloud 9 staff; Glenn worries that he may have a cancerous mole.
- DirectorTodd BiermannStarsAmerica FerreraBen FeldmanLauren AshTrying to prove how "wild" she can be, Amy turns a boring Christmas Eve at Cloud 9 into a holiday adventure. Meanwhile, Jonah and Garrett's roommate issues boil over. Glenn tries to prove to Mateo that Christmas is more than just "fine."
- DirectorKen WhittinghamStarsAmerica FerreraBen FeldmanLauren AshThe employees of Cloud 9 explore social media when a controversial video is posted online.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshAmy enlists Dina and Jonah to help plan her annual Golden Globes party.
- DirectorJay HunterStarsAmerica FerreraBen FeldmanLauren AshAfter concluding that it won't be in their best interests, the Cloud 9 staff attempt to sabotage plans for a store upgrade; Cheyenne inadvertently agrees to be a surrogate for Glenn and Jerusha.
- DirectorMichael SpillerStarsAmerica FerreraBen FeldmanLauren AshAmy tries to talk Cheyenne into standing up to her pushy mom; Glenn and Dina enter contract negotiations over the surrogacy; Jonah struggles to come to terms with Kelly's belief in angels.
- DirectorJaffar MahmoodStarsAmerica FerreraBen FeldmanLauren AshAmy doesn't think she's ready to start dating again, but when Mateo tries to fix her up with his loser cousin, she tries to convince everyone she can do better.
- DirectorAmerica FerreraStarsAmerica FerreraBen FeldmanLauren AshSmelly gamer nerds descend on the store for the release of Barbarians' Gate 3; Amy and Jonah embark on a Goonies-style adventure; Glenn and Sandra's plan to stand up for themselves backfires; Garrett meets one of his heroes.
- DirectorRebecca AsherStarsAmerica FerreraBen FeldmanLauren AshFollowing a workplace injury, Mateo is worried his illegal status may be revealed; Amy regrets doing a good deed for Kelly; Marcus hopes to enter the human mammary dairy market.
- DirectorKeith PowellStarsAmerica FerreraBen FeldmanLauren AshGlenn and Dina offer amnesty to the employees for any bad things they confess; Garrett and Cheyenne try to decide how to take advantage of it; Jonah and Amy try to defuse an awkward situation that has the whole store gossiping.
- DirectorDaniella EismanStarsAmerica FerreraBen FeldmanLauren AshGarrett leads Glenn to believe that Jeff is poaching Cloud 9 employees to go and work at Target; Jonah and Kelly work on their plan to move in together; Dina fixes Amy up with a date.
- DirectorAlex ReidStarsAmerica FerreraBen FeldmanLauren AshWhen a new district manager arrives looking to make budget cuts, Amy accidentally causes her to fire Myrtle; Garrett advises Mateo to alter his performance record; Dina tries to hide her growing baby bump.
- DirectorGeeta Vasant PatelStarsAmerica FerreraBen FeldmanLauren AshSmall businesses set up shop at Cloud 9 for Local Vendors Day; Jonah's concerned Glenn is pressuring staff to buy stuff from Jerusha's needlepoint stall; Amy doesn't feel Latina enough when the beverage guy chats to her in fluent Spanish.
- DirectorBen FeldmanStarsAmerica FerreraBen FeldmanLauren AshWith the highest prize for over 20 years, lottery mania sweeps Cloud 9; Dina incentivizes Garrett to sell as many tickets as possible to get one over on Colleen from the Bel-Ridge store; Jonah encourages Amy to lobby for a raise.
- DirectorTristram ShapeeroStarsAmerica FerreraBen FeldmanLauren AshThe store hosts a gender reveal party for Glenn and his wife Jerusha, just as Dina is freaking out at the realities of having to deliver a baby. Meanwhile, Amy receives some unsettling news.
- DirectorRyan CaseStarsAmerica FerreraBen FeldmanLauren AshAmy and Jonah deal with the consequences of their kiss. Glenn and Dina enlist Garrett to help the store win a visit from Cloud 9's CEO.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshAs the store prepares to host a company-wide town hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Glenn struggles with the pressure of speaking to a global audience.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshUpon their return from suspension, Amy and Jonah are met with different reactions by their co-workers. Jeff attempts to make things right after failing to get Myrtle her job back.
- DirectorJeffrey BlitzStarsAmerica FerreraBen FeldmanLauren AshJonah helps Amy get creative to stock up on supplies for her new baby, while Glenn and Jerusha take maternity pictures that inspire Dina to have her own photo shoot - art directed by Mateo.
- DirectorJaime Eliezer KarasStarsAmerica FerreraBen FeldmanLauren AshGlenn spirals when Kelly requests a transfer to the Fenton store; Jonah and Amy pretend to fight to keep their relationship hidden from their co-workers; Cheyenne struggles to organize a workplace carpool.
- DirectorTodd BiermannStarsAmerica FerreraBen FeldmanLauren AshAn employee costume competition is announced and Amy and Mateo aren't afraid to play dirty to win first prize, which is a paid day off. Glenn is preoccupied with the new Cloud 9's automatic shopping cart collector, and Garrett is tormented by an annoying Halloween novelty song.
- DirectorDaniella EismanStarsAmerica FerreraBen FeldmanLauren AshAmy and Dina are both in labor. But while Glenn's manager status gets Dina the royal treatment at the fancy hospital, Amy and Jonah have a far different experience at a nearby (but cheaper) clinic. At Cloud 9, Garrett struggles to express his best wishes for the new parents.
- DirectorJackie ClarkeStarsAmerica FerreraBen FeldmanLauren AshAmy discovers she's not entitled to maternity leave due to a technicality; unimpressed with Glenn's latest hire, Jonah and Garrett take over the interview process for a new Cloud 9 seasonal worker.
- DirectorKen WhittinghamStarsAmerica FerreraBen FeldmanLauren AshGlenn introduces a new Cloud 9 initiative which compels staff to engage in small talk with the customers; Jonah's parents make a surprise visit to the store; Dina and Garrett make a wager to see which of them can smile the longest.
- DirectorPhil TraillStarsAmerica FerreraBen FeldmanLauren AshAmy and Jonah attend the Cloud 9 Management Summit in Chicago; Mateo's worried he may have unintentionally revealed his undocumented status to Sayid; Garrett and Dina face the trials and tribulations of the Christmas gift wrapping station.
- DirectorGeeta Vasant PatelStarsAmerica FerreraBen FeldmanLauren AshGlenn takes Amy under his wing after she inquires about becoming a manager; Dina thinks about making a career change; Cheyenne and Mateo go into business together.
- DirectorJeffrey BlitzStarsAmerica FerreraBen FeldmanLauren AshAmy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.
- DirectorTodd BiermannStarsAmerica FerreraBen FeldmanLauren AshWhen Glenn introduces the new Cloud 9 "step challenge" to encourage the workforce to be more active, Amy manipulates her unenthusiastic co-workers into action in an effort to boost her managerial aspirations.
- DirectorAmy York RubinStarsAmerica FerreraBen FeldmanLauren AshWith a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.
- DirectorMark McKinneyStarsAmerica FerreraBen FeldmanLauren AshJonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Cheyenne gives Marcus a tattoo. Glenn makes videos for his daughter to watch while he's at work.
- DirectorRoss NovieStarsAmerica FerreraBen FeldmanLauren AshFollowing Glenn's decision to step down as store manager, Amy hopes to fill the role; Jonah and Mateo help to cover-up a serious financial crime; Garrett and Cheyenne find it hard to adjust to life without cell phones.
- DirectorJames RenfroeStarsAmerica FerreraBen FeldmanLauren AshAmy has an awkward first day as manager after her salary is accidentally announced to the entire store; Mateo attempts to give himself a promotion; Glenn's positivity as a lowly floor worker rubs Garrett the wrong way.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshAmy spies on the break room via a hidden camera when she hears people making fun of her; Dina tries to track down an unsanctioned Easter Bunny roaming the store; Glenn preps for his church's Passion play.
- DirectorRebecca AsherStarsAmerica FerreraBen FeldmanLauren AshJonah struggles to find his place at Amy's daughter Emma's quinceañera. Dina proves very popular with some teenage boys. Cheyenne and Mateo are obsessed with seeing Amy cry.
- DirectorHeather JackStarsAmerica FerreraBen FeldmanLauren AshGlenn butts heads with Amy after he invites Pastor Craig to the store without her permission; Jonah is appointed as the store ambassador for Cloud 9's new green initiative.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshDina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Jonah and the other employees play an elaborate game of laser tag with the store's new scanners. Mateo makes a startling discovery about Marcus.
- DirectorBetsy ThomasStarsAmerica FerreraBen FeldmanLauren AshCorporate send someone to investigate after it's determined that a series of tweets highlighting Cloud 9's failings were all posted by an employee. As more hours are cut, some of the staff take to selling their personal items in the store.
- DirectorAmerica FerreraStarsAmerica FerreraBen FeldmanLauren AshSandra's talk of unionization catches the ear of Corporate who are looking to close down a Cloud 9 store; now that everyone knows he's responsible for Dina's missing birds, Garrett tries to prove to his co-workers that he's a good person.
- DirectorJeffrey BlitzStarsAmerica FerreraBen FeldmanLauren AshAmy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. When the company's tactics grow more extreme, everyone must band together to save one of their own.
- DirectorJackie ClarkeStarsAmerica FerreraBen FeldmanLauren AshWhen a robot joins the workforce as part of Corporate's new forward-thinking initiative, the staff worry about being replaced; Amy tries to help Cheyenne deal with Mateo's detention, while Dina and Marcus hatch a plan to break him out.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshAmy attempts to gather glowing character testimony for Mateo's immigration lawyer but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshWhen Amy hires Dina's nemesis Colleen, Dina blackmails Garrett into making Colleen's life a living hell. Jonah is forced to befriend Marcus in order to unionize the warehouse guys.
- DirectorRebecca AsherStarsAmerica FerreraBen FeldmanLauren AshThe local mall has closed, and while Amy and Dina are excited about the influx of new customers, they quickly realize they're not all there to shop. Cheyenne learns she's not as cool as she thinks she is.
- DirectorRichie KeenStarsAmerica FerreraBen FeldmanLauren AshJonah and Cheyenne run the store after they convince Amy to take a power nap; when Glenn has another health scare, Dina takes control of his nutrition and fitness; Mateo interviews for a job with the store's optometrist.
- DirectorHeather JackStarsAmerica FerreraBen FeldmanLauren AshWith the new district manager set to visit, Amy amps up the store's Halloween spirit; Kelly helps Jonah with unionization; Cheyenne and Mateo suspect Dina could be the local serial killer; Glenn is terrified of a haunted house attraction.
- DirectorChioke NassorStarsAmerica FerreraBen FeldmanLauren AshAmy, Jonah, and Glenn hatch a plan to make Amy look like a tough boss after she loses face in front of the district manager; Dina recruits Mateo to help her run Cloud 9's shoplifter rehabilitation program, with a few of Dina's tweaks.
- DirectorJay HunterStarsAmerica FerreraBen FeldmanLauren AshAmy and Jonah help Mateo run a toy drive to make him look good for his hearing, but they clash with a competing charity rep; Sandra and Jerry ask Glenn to officiate their wedding; Cheyenne thinks Colleen may have ghosted Garrett.
- DirectorCatalina Aguilar MastrettaStarsAmerica FerreraBen FeldmanLauren AshAs part of a new corporate initiative, the employees have to rush items directly to shoppers' cars; Amy's brother, Eric, visits and Amy thinks she sees a spark with Mateo; Garrett is impressed by a customer's high-tech purchase.
- DirectorBetsy ThomasStarsAmerica FerreraBen FeldmanLauren AshJonah and Sandra head to Corporate for union contract negotiations; Amy, Dina and Cheyenne chop down the perfect Christmas tree; Mateo challenges Glenn to see who is the best salesman.
- DirectorAmerica FerreraStarsAmerica FerreraBen FeldmanLauren AshAfter Cloud 9's acquisition, Amy struggles to contact the store's new parent company. Sandra enlists Garrett and Dina's help to stand up to Carol. Glenn wrestles with a big career decision. Jonah takes up the cause of gender equality.
- DirectorRobert CohenStarsAmerica FerreraBen FeldmanLauren AshAmy tries to make Mateo her assistant, leading to accusations of favoritism and a group competition in the store; Sandra gets caught in a power struggle between Glenn and Dina; Jonah tries to show Garrett that he's still one of the guys.
- DirectorRuben FleischerStarsAmerica FerreraBen FeldmanLauren AshSandra and Jerry are getting married; when Jonah's attempt to help the caterers and Dina's obsession with security threaten to derail it all, it falls on Amy to make sure Sandra's big day isn't ruined; Garrett struggles with his toast.
- DirectorKris LefcoeStarsAmerica FerreraBen FeldmanLauren AshAfter Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra's ulterior motives; Dina enlists Cheyenne's help in dealing with a scammer; Garrett tries to con Glenn into giving him paid time off.
- DirectorJustin SpitzerStarsAmerica FerreraBen FeldmanLauren AshCloud 9 employees experience unforeseen problems with the new Zephra app; Jonah gaslights Garrett in order to teach him a lesson; Amy regrets encouraging Dina to text more often.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshAmy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers; Sandra confronts Jonah about his strategy for soliciting donations; Garrett tries to prove his intelligence to Dina.
- DirectorMatt SohnStarsAmerica FerreraBen FeldmanLauren AshWhen Amy has to bring her baby to the store, she grows frustrated with criticisms of her parenting and Glenn enlists Jerusha to help; Garrett helps Dina plan her first date with her boyfriend; Sandra and Cheyenne hatch a conspiracy theory.
- DirectorBen FeldmanStarsAmerica FerreraBen FeldmanLauren AshWhen Carol returns to the store post-suspension, Amy struggles with employees who refuse to work with her; Garrett and Mateo take advantage of the gig economy; Jonah tries to convince Raise the Wage protesters that he's one of them.
- DirectorJaime Eliezer KarasStarsAmerica FerreraBen FeldmanLauren AshWith Amy out of the office for a special meal with Jonah's family, the Cloud 9 staff goof off by playing an elaborate store-wide game created by Garrett; Dina worries about being spontaneous when her new boyfriend surprises her at work.
- DirectorBetsy ThomasStarsAmerica FerreraBen FeldmanLauren AshAfter Mateo and Cheyenne disagree on how to celebrate her birthday, Cheyenne enlists Bo's help; to Garrett's chagrin, Glenn plays matchmaker to help Jerry and Sandra complete their family; Dina tries to help Amy keep a secret from Jonah.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshIt's the beginning of the pandemic as Amy and Jonah are preparing to move to Los Angeles. COVID 19 effects are felt throughout the store.
- DirectorVictor Nelli Jr.StarsAmerica FerreraBen FeldmanLauren AshAs the Cloud 9 employees prepare to send Amy and Jonah off, Mateo and Glenn attempt to organize a video tribute and Dina searches for a new best friend.
- DirectorBetsy ThomasStarsBen FeldmanLauren AshColton DunnWith the floor supervisor position available, Jonah decides to throw his hat in the ring, much to Dina's chagrin; Glenn and Mateo struggle to find the right balance in their relationship; Garrett tries to prove he's been in love before.
- DirectorRyan CaseStarsBen FeldmanLauren AshColton DunnOn the day of Cloud 9's "In-store-vaganza," Dina finally gets the chance to step up to the plate and run the store; Garrett and Cheyenne search for a mysterious smell; Jonah finds himself excited about a new opportunity.
- DirectorCharles Stone IIIStarsBen FeldmanLauren AshColton DunnAfter Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic racism in the store, with Garrett leading the charge; Glenn desperately tries to right the store's wrongs.
- DirectorJay HunterStarsBen FeldmanLauren AshColton DunnGlenn is back from COVID quarantine and ready to resume store manager duties but needs Cheyenne and Bo's help to get Dina to cede power. Jonah and Mateo are unsure about helping Sandra with her cat's medical needs.
- DirectorKim O. NguyenStarsBen FeldmanLauren AshColton DunnWhen the employees start to worry about Jonah's emotional state, Mateo, Glenn and Sandra try to help him move on after Amy; Cheyenne is forced to shadow Carol for the day; Garrett helps Dina search for a secret location in the store.
- DirectorVictor Nelli Jr.StarsBen FeldmanLauren AshColton DunnJonah finds himself in trouble with Sandra and Glenn when her son, Tony, starts working at Cloud 9; Mateo tries to help Cheyenne be a better floor supervisor; Garrett is thrust in the middle of Dina's relationship with Brian the vet.
- DirectorJames RenfroeStarsBen FeldmanLauren AshColton DunnAfter Zephra's new secular store policy miffs Glenn, Marcus and Sandra take him down a conspiracy theory rabbit hole; a memory lapse causes Jonah to question his friendship with Garrett; Cheyenne and Mateo continue their feud.
- DirectorBetsy ThomasStarsBen FeldmanLauren AshColton DunnWith Carol's lawyer at Cloud 9 to depose the employees, Jonah tries to ease Glenn's nerves. Mateo enlists Sandra's help hiding the details of his work arrangement, while Dina grows concerned about Garrett's behavior at Customer Service.
- DirectorRoss NovieStarsBen FeldmanLauren AshColton DunnOn the day of Store 1217's first deep cleaning since the pandemic began, Glenn ropes Garrett into throwing a party to cheer up the employees; Dina needs Cheyenne's guidance when her ability to run the store is compromised.
- DirectorMatt SohnStarsBen FeldmanLauren AshColton DunnWhen Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship status; Dina's idea to boost the survey scores backfires; Jonah tries to convince Sandra to value herself.
- DirectorKabir AkhtarStarsBen FeldmanLauren AshColton DunnWhen the Cloud 9 founder's son makes a surprise visit, the employees struggle to accommodate his bold ideas; Garrett helps Dina navigate a tricky situation with Brian; Jonah and Sandra use social media to investigate some worrying news.