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- Restaurant owners call a company, called "mystery diners", when/if they are suspicious about their employees. Sometimes they steal or treat customers badly etc... The company will set up surveillance cameras and use actors to help find evidence that the employees are doing these things, sometimes leading to them getting suspended, fired or sued.
- Dopesick Nation takes place in southern Florida in the "recovery capital of America". The series follows two recovering addicts, Allie and Frankie, and their journey to take on the opioid epidemic by assisting as many addicts into recovery as they can. The series also highlights the corruption and exploitation that currently exists in the rehab industry.
- A look at the private lives of women who are married to world famous race car drivers.
- How does the most magical place on earth become the merriest place on earth? Whoopi Goldberg reveals Disney's holiday secrets.
- Host Elliot Morgan helps two sets of parents uncover just how alarming their daughters' online behavior is, and together they catfish the girls to open their eyes and save their lives.
- The Groves Bar & Grill in Gilbert, Arizona.
- A pub owner in Los Angeles suspects that one of her bartenders might be overpouring for customers, giving away too many free drinks and overtipping himself.
- Haus Murphy's in Glendale, AZ.
- After losing thousands of dollars in unaccounted alcohol and hearing rumors of late-night staff parties, the owner of Big Earl's Greasy Eats contacts Charles Stiles and the Mystery Diners for help. Mystery Diners Shellene and Chris go undercover as a waitress and flirty customer in hopes of scoring invitations to an after-hours bash.
- Employees here threaten patrons, drink on the job and eat customers' food.
- The manager of Amaro Italian Bistro is acting inappropriately with staff.
- Charles Stiles and the Mystery Diners descend upon The Blue Moose, where longtime chef "Grumpy Tom" has a knack for disrespecting everyone in the place, including the newly installed second-generation owner.
- Mystery Diners goes undercover to see whether this brother is a keeper.
- Mystery Diners goes in to see what a D'Cache waiter has up his sleeve.
- La Traviata Restaurant in Long Beach, CA.
- Pips on La Brea in Los Angeles, California.
- The manager of "Marrakesh Restaurant", a Moroccan-theme restaurant in Studio City, California, is suspected of having a gambling problem that's affecting his job performance.
- The owner of "Pina Pizza House", a pizza parlor in Downey, California, is concerned that one of his waiters is hanging out with his college buddies when he should be working.
- Ca' Brea employs Mystery Diners to drive out bad valet service.
- Noticing contrasts in inventory, Parma's owner contacts Charles Stiles.
- Charles Stiles investigates a drop in female patrons at Whiskey Dick's.
- Mystery Diners check out Rhythm Kitchen to see why spirit sales are down.
- Putter's in Las Vegas, Nevada.
- The owners of "Marché Bacchus", a French bistro in Las Vegas, suffer financially as a result of a bad breakup involving 2 members of their staff, prompting them to call Charles and his undercover team for help turning the situation around.
- Meat sales don't add up to inventory at Via Brasil Steakhouse.
- Complaints about Capo's manager (brother of owner) have come to Nico, the owner.
- In the third-season opener, a monthly dining-in-the-dark event at "Catharsis Restaurant and Lounge" in Miami is observed by Charles, after the owner receives complaints about theft and inappropriate touching.
- The owners of "Cheeseburger Baby", in Miami Beach, Florida, have suspicions about an ex-convict who is working for them when money appears to be missing from the cash register.
- Charles arrives at "George's Restaurant" on Sunset in Miami, Florida to help the namesake owner figure out why his earnings are down and it doesn't take long to determine that an "everyone have fun" policy is partially to blame.
- Charles and his crew arrive at "Garcia's Seafood Grille and Fish Market" in Miami, Florida to solve a mystery involving missing crab claws.
- Charles arrives at R&O's Restaurant in New Orleans, LA., at the request of the owner, who feels like he's being disrespected by his staff, many of whom are family members.
- Husband-wife owners of "N'awlins Café" in New Orleans ask for help getting to the root of why their restaurant isn't thriving. Charles and his team discover that the manager has staffed the place with her friends, many not fully-qualified.
- Cooper's Old Time Pit Bar-B-Que in Fort Worth, Texas.
- Charles and his team arrive at "Deanie's Seafood" in New Orleans, where they are tasked with keeping an eye on the restaurant's manager, a wannabe comedian; at the same time, they discover another employee's behavior is no laughing matter.
- The owner of "Poppy's the Crazy Lobster Bar and Grill", in New Orleans, LA., ask Charles to get to the bottom of alleged discord between his bartender and kitchen staff.
- The owner of "Zio Cecio", an Italian restaurant in Dallas, wants to get to the bottom of rumors about Tex-Mex food being served out of his establishment, but without his consent. A few employees are running a side business.
- The owner of "Strokers Ice House", a biker bar and grill in Dallas, calls in Charles and the crew to investigate a dip in revenue, which may be related to a motorcycle shop.
- Keith hears complaints that his ex-military manager is being too strict.
- Charles and his team are in California to help the owners of "Sisley Italian Kitchen" get to the bottom of a revenue discrepancy that may or may not involve their bookkeeper.
- In the Season 4 opener, the owner of "Buster's Beach House" in Long Beach wants Charles to investigate claims that his executive chef is showing preferential treatment to the wait-staff, but that turns out not to be the only problem the restaurant faces.
- Charles Stiles find more than one problem brewing at "Newport Beach Brewing Company" in California.
- The family-owned "Columbo's Italian Steakhouse" in Eagle Rock, California is suffering from a lack of harmony among staff members partly due to a cutthroat Employee-of-the-Month competition.
- Suspicions that the staff of "Gauchos Village" in Glendale, Cal., took advantage of the fact that their boss was away recovering from a near-fatal accident are investigated by Charles and the team, who look into revenue discrepancies.
- After complaints about the new executive chef at "Bistro Bordeaux" in Evanston, Illinois, Charles Stiles discovers that the problem is he's being sabotaged by other staff members.
- The owner of "Big and Little's Restaurant", a Chicago BYOB eatery, contacts Charles Stiles to investigate rumors that some of his employees are illegally selling alcohol to customers.
- The owner of "Cheesie's Pub and Grub" in Chicago is suspicious after several petite women easily complete an eating challenge, so he asks Charles and the team to investigate whether employees are bending the rules for certain customers.
- Charles Stiles helps the owner of Bella Luna Café, in Chicago, uncover problems with its delivery service, after the owner receive numerous complaints from customers, who were being mistreated.
- The owner of "Gigi Restaurant" in Philadelphia asks Mystery Diners to investigate possible discrimination, from his mother/manager of Gigi, to young customers.
- Charles Stiles and his team are called to Philadelphia, after rumors of a night security guard being too rough with customers at Del Rossi's Cheesesteak Co.